Privacy Policy

1. Information We Collect

At The Thoughtful Dog, we collect information that you provide directly to us when you:

• Create an account or subscribe to our service
• Make a purchase or process a payment
• Contact us for customer support
• Subscribe to our newsletter or marketing communications
• Participate in surveys or provide feedback

This information may include your name, email address, phone number, shipping address, payment information, and details about your dog(s).

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your subscription orders
• Send you important updates about your subscription and shipments
• Provide customer support and respond to your inquiries
• Personalize your experience and improve our products
• Send you marketing communications (with your consent)
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, shipping carriers, and other vendors who help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings, though some features may not work properly if you disable cookies.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us at breannesbandb@gmail.com.

7. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: