Terms & Conditions

1. Agreement to Terms

By accessing or using The Thoughtful Dog website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Subscription Service

The Thoughtful Dog offers subscription box services that deliver dog enrichment items every 2 months. By subscribing, you agree to the following:

• Billing: Your payment method will be charged automatically according to your subscription plan
• Subscription Tiers: We offer three tiers - The Thoughtful Start ($35), The Thoughtful Pair ($55), and The Thoughtful Choice ($75)
• Shipping Schedule: Boxes ship every 2 months. First box ships between March 10th to 15th
• Cancellation: You may cancel your subscription at any time before the next billing cycle

3. Payment and Billing

Payment terms:

• All prices are in USD and include applicable taxes
• You authorize us to charge your payment method on a recurring basis
• If payment fails, we will attempt to contact you and may suspend your subscription
• Price changes will be communicated at least 30 days in advance

4. Shipping and Delivery

Shipping policies:

• We ship to addresses within the United States
• Shipping times may vary based on your location
• You are responsible for providing accurate shipping information
• Lost, damaged, or stolen items will be replaced upon notification

5. Cancellation and Refunds

Cancellation policy:

• You may cancel your subscription at any time through your account settings
• Cancellations must be made before the next billing date to avoid charges
• No refunds are provided for partial subscription periods
• If you experience issues with your box, please contact us within 7 days of delivery

6. Product Information

While we strive to provide accurate product descriptions and images, we do not warrant that product descriptions, images, or other content are accurate, complete, or error-free. Box contents may vary based on availability and your selected tier.

7. Use of Service

You agree to use our service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the service in any way that violates any applicable law or regulation
• Engage in any conduct that restricts or inhibits anyone's use of the service
• Attempt to gain unauthorized access to any portion of the service
• Use any automated system to access the service

8. Intellectual Property

All content on The Thoughtful Dog website, including text, graphics, logos, and images, is the property of Breanne's Bed & Biscuits, LLC and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, The Thoughtful Dog shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. Our total liability shall not exceed the amount you paid for your subscription in the past 12 months.

10. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, secure, or error-free.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us: